How It Works

❶ Buy a Plan
❶ Buy a Plan
Check out to receive your code via email, or view it anytime on this website under Account > Redeem Code.
❷ Redeem and Bind
❷ Redeem and Bind
Open the IdealZero App, go to Profile > IdealZero Care+ to enter your code and bind B1.
❸ Watch Anytime
❸ Watch Anytime
Replay video and photos of every visit, right from your phone.

The Timeline Your Cat Can't Give You

A Timeline That Shows What's Changing

Clips are captured when your cat appears at or uses the litter box. With 7 or 30 days of history, one-off oddities become patterns you can actually see.

The Details Worth Showing Your Vet

Entry, exit, and waste photos are sorted and dated on their own. "It's been about two weeks" hits different when you can show the record.

Everything Free Stays Free

Your B1 works fully without a plan

Free with Every B1 With a Camera Plan
Remote Control ✓ ✓
Visit Log ✓ ✓
Photos & Event Records Last 24 hours 7d (Plus) / 30d (Pro)
Full Visit Videos Last 24 hours 7d (Plus) / 30d (Pro)

Choose Your Camera Plan

Each B1 needs an individual plan—add one for every camera in your cart.

Frequently Asked Questions

Do I need a plan to use the B1?

No. Your B1 works fully without a plan — you keep device control, the full visit log, and the last 24 hours of photos and event records for free, forever. A plan extends that window to 7 days (Plus) or 30 days (Pro) and adds full visit videos.

What does a Camera plan add?

Free accounts keep the last 24 hours of photos and event records. A plan extends your history to 7 days (Plus) or 30 days (Pro) and unlocks full visit videos.

How do the plans differ?

The Plus plan provides a 7-day rolling cloud history, while the Pro plan extends it to 30 days. Both plans are available as monthly or annual subscriptions. Across all plans, footage older than its rolling window (7 or 30 days) automatically rolls off.

What do the cameras actually record?

Clips and photos are captured when your cat appears at or uses the litter box — not a 24-hour continuous recording. This keeps storage focused on what matters and is easier on your privacy.

How do I redeem my code?

After checkout, you will receive a code via email, or you can view it anytime on this website under Account > Redeem Code. Open the IdealZero App, go to Profile > IdealZero Care+ to enter your code and bind your B1.

Please note: Codes are valid for 30 days from purchase.

Can I use one plan on two devices?

No — one plan activates one device. If you have more than one B1, add a plan for each device to your cart.

What is your refund policy for camera plans?

Camera plans are one-time purchases and non-refundable once activated, unless required by applicable law or approved at our support team's discretion. If you experience any issues, please contact us at support@idealzero.com.